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Bookings:

Bookings can be done via email ( info@thebobbinstudio.co) phone (+33618603874) or website (www.thebobbinstudio.co). Booking confirmation email will be sent with in 48hrs  

Payments:

Payment must be done latest first day of class either by cheque, bank transfer or cash. ​

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We work with small groups of students and a lot of preparation is injected to all courses beforehand. 

 

Changes or cancellations by you:

Group Classes / Workshops:

If you find yourself unable to attend your class/ workshop and cancel within 5 days  of your starting date, you are still subject to pay 60% of your course fee. If cancellation is made within 24hr of your class /workshop starting date, you will be subject to pay the full amount . However, you can always send a friend to take your place - just let us know of the name change.

Private Classes

All private lessons can be rescheduled if cancellation is made at least 48 hours prior to your class. If you cancel within 24 hours from your scheduled lesson, no changes or rescheduling will be offered. Please contact us at info@thebobbinstudio.co to inform us for any changes you may wish to make

Non-attendance

Non-attendance of classes due to illness or for personal or professional reasons does not provide the right to refunds, extra tuition or a transfer. However, in such an event we will consider all the circumstances and take such action that we consider to be fair and reasonable.

If you are signed up on a weekly course, where all classes are connected to make the one project and you miss a class, The BOBBIN STUDIO  will try offer you a replacement group lesson, if one is available before your next lesson. This is subject to space availability in the replacement class.

Minimum class numbers

We require a minimum of 3 students to be booked for any class in order to proceed with this class/workshop. We may choose to run a class with less than 3 bookings, but we reserve the right to reschedule undersubscribed classes.

Cancellations by us

In the unlikely event when a class/workshop must be cancelled or postponed due to it being undersubscribes  or unavoidable circumstances, we will give you a minimum of 24 hours’ notice. 

Class postponement

If a class is postponed for reasons which we are responsible, including tutor illness or studioo closure due to other reasons out of our control, we will make every reasonable effort to reschedule the class or to add the missed hours onto the remaining course